Privacy Policy & Terms of Use

1. Introduction

Klient Konnect (“Klient Konnect,” “we,” “us,” or “our”) provides a customer relationship management (CRM) platform and communication tools that help businesses manage contacts, marketing, and customer communications (the “Platform”).

We respect your privacy and are committed to protecting personal information collected through our websites, applications, landing pages, messaging services, and related tools.

By accessing or using the Platform, you agree to this Privacy Policy and Messaging Terms.

2. Information We Collect

A. Information You Provide

We may collect information you voluntarily submit, including:

Name

Email address

Phone number

Business information

Appointment or service details

Communication preferences

Information submitted through forms, funnels, or scheduling tools powered by Klient Konnect

B. Automatically Collected Information

When you use the Platform, we may automatically collect:

IP address

Device and browser type

Usage activity

Cookies and tracking technologies

Log and analytics data

C. Information from Third Parties

We may receive information from:

Integrated software applications

Marketing partners

Referral sources

Advertising platforms connected by Platform users

3. How We Use Information

We use collected information to:

Provide CRM and automation services

Deliver communications requested by users

Send transactional notifications

Provide customer support

Improve platform performance and security

Comply with legal and regulatory obligations

4. SMS Messaging & A2P / 10DLC Compliance

A. Consent to Receive Messages

By providing your phone number through a website, landing page, form, scheduling tool, or other opt-in method powered by Klient Konnect, you expressly consent to receive SMS and MMS communications which may include:

Appointment reminders

Account notifications

Service updates

Customer support messages

Marketing or promotional messages (when applicable)

Messages may be sent using automated technology.

Consent is not required as a condition of purchase.

Klient Konnect only sends messages on behalf of businesses that collect proper opt-in consent.

B. Message Frequency

Message frequency varies depending on the business you interact with and the services requested.

C. Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP — to unsubscribe

HELP — for assistance

After opting out, you will no longer receive SMS messages unless you provide consent again.

D. Message & Carrier Disclosure

Message and data rates may apply.

Message delivery is subject to carrier availability.

Wireless carriers are not responsible for delayed or undelivered messages.

E. No Sale or Sharing of SMS Consent

Klient Konnect maintains strict messaging compliance standards.

We do not:

Sell phone numbers or personal information

Share SMS opt-in data with third parties for marketing purposes

Transfer consent data to unrelated organizations

SMS consent is used solely for intended communications.

5. Platform User Responsibilities (Required for SaaS Approval)

Businesses using Klient Konnect agree to:

Obtain clear and verifiable consent before sending messages

Provide accurate sender identification

Honor opt-out requests immediately

Comply with TCPA, CTIA, CAN-SPAM, and applicable messaging laws

Klient Konnect reserves the right to suspend or terminate accounts that violate messaging compliance policies.

6. How Information Is Shared

We may share information only with service providers necessary to operate the Platform, including:

Cloud hosting providers

Telecommunications and messaging providers

Payment processors

Analytics services

All vendors are required to safeguard personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards including:

Encryption

Access controls

Secure infrastructure providers

No system can guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain account functionality

Meet legal and compliance obligations

Resolve disputes and enforce agreements

9. Children’s Privacy

The Platform is not directed to individuals under 16 years of age.
We do not knowingly collect personal information from children.

10. Your Privacy Rights

You may request to:

Access your data

Correct inaccurate information

Request deletion

Opt out of marketing communications

Contact us using the information below.

11. Updates to This Policy

We may update this Policy periodically. Updates will be posted with a revised effective date.

Continued use of the Platform constitutes acceptance of the updated Policy.

12. Contact Information

Klient Konnect

17409 Marquardt Ave #F
Cerritos, CA 90703
United States

Phone: (562) 501-3132
Email: [email protected]
Website: https://www.klientkonnect.com